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Help centre

How can we help?

Answers to the most common questions.

Getting started

How do I create a profile?

Tap Join free, enter your phone number, confirm the one-time code and fill in the guided steps. It takes about five minutes.

Can I create a profile for someone else?

Yes. Choose who the profile is for in the first step: son, daughter, brother, sister, relative or friend.

Is it free?

Yes. Everything is free for now.

Interests and chat

What happens when I send an interest?

The other member is notified. If they accept, you are matched and can chat. If you both send interests to each other, you match straight away.

Why can’t I chat yet?

Chat opens only after an interest is accepted. This protects members from unwanted messages.

Privacy

Who can see my photos?

You choose in My profile: all members, only people whose interest you accept, or nobody.

Is my phone number visible?

Never. It is used only to sign you in.

How do I delete my account?

Go to My profile and choose Delete my account. Your profile, photos and messages are permanently removed.